At ushqwirelessllc, we understand how important it is for you to receive your order promptly and in perfect condition. Below you will find detailed information about our shipping practices to ensure a smooth delivery experience.
1. Order Processing Time
Once your payment is confirmed, we process all orders within 1 to 2 business days. During peak seasons or sales events, processing times may be extended slightly, but we will communicate any delays promptly.
2. Shipping Destinations
Currently, we ship exclusively to addresses within the United States. We are actively working to expand our shipping destinations in the future.
3. Shipping Methods and Carriers
We partner with reputable shipping carriers to provide reliable and timely delivery, including USPS, FedEx, and UPS. The carrier may vary depending on your location and package size.
4. Estimated Delivery Times
- Standard Shipping: 5 to 13 business days
- Express Shipping: (If available) 3 to 5 business days
Please note that delivery times are estimates and can be affected by factors such as weather, holidays, customs clearance, or other unforeseen delays.
5. Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States, with no minimum purchase requirement. Any additional charges for expedited shipping will be clearly displayed at checkout.
6. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier’s website so you can monitor your package’s progress.
7. Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@ushqwirelessllc.com or by phone at +1 6613738021. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.
9. Customs and Import Taxes
Since we currently ship only within the United States, customs fees or import taxes generally do not apply. If shipping destinations expand internationally in the future, any applicable duties or taxes will be the responsibility of the recipient.
10. Order Modifications and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. Changes can only be made before the order has been processed or shipped.
11. Contact Us
For any questions related to shipping, delivery times, or order status, please reach out to:
- Email: info@ushqwirelessllc.com
- Phone: +1 6613738021
- Hours: Monday–Friday, 9AM–6PM EST