1. Which phone models are your cases compatible with?
Our phone cases are compatible with iPhone models from 13 Pro to 16 Pro. Please select the correct model before purchasing.
2. Are your cases made of soft or hard material?
Our cases are made from durable yet flexible TPU or silicone, offering both protection and a comfortable grip.
3. Will the case support wireless charging?
Yes, all our cases support wireless charging without the need to remove the case.
4. Are the camera and screen edges protected?
Absolutely. Our cases feature raised bezels around the camera and screen for enhanced protection against scratches and drops.
5. Will the case turn yellow over time?
Our clear cases are made with anti-yellowing materials to help them stay transparent longer than standard TPU cases.
6. Is the print or decoration on the case durable?
Yes, all prints and decorative elements are high-quality and designed to resist fading or peeling over time.
7. Can I return or exchange the case if it doesn’t fit?
Yes, we offer a 30-day return or exchange policy. Please ensure the case is unused and in original packaging.
8. How long does shipping take?
We typically process orders within 1–3 business days. Delivery times vary by location but usually range from 5–13 business days.
9. How do I clean my case?
Use a soft cloth with mild soap and water to gently wipe the surface. Avoid harsh chemicals or abrasives.
10. How can I contact customer service?
You can reach us via email at info@ushqwirelessllc.com or call us at +1 (205) 476-9868, Monday–Friday, 9AM–6PM EST.