At We Fix Now (ushqwirelessllc), we value your time and trust. Our goal is to ensure that your order is processed and delivered in a clear, reliable, and transparent manner. Please review the details below.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
During periods of high order volume or holidays, processing times may be slightly extended. In such cases, customers will be notified if applicable.
2. Shipping Destinations
We currently ship within the United States only.
International shipping is not available at this time.
3. Shipping Methods and Carriers
Orders are shipped using reliable carriers such as USPS, FedEx, or UPS, depending on the destination and package requirements.
4. Estimated Delivery Time
- Standard Shipping: 3–5 business days after shipment
- Expedited Shipping: Only available where shown at checkout
Delivery estimates may vary due to carrier delays, weather conditions, or destination factors.
5. Shipping Costs
We offer free standard shipping on all U.S. orders.
Any available expedited shipping options and related costs will be clearly displayed during checkout.
6. Order Tracking
Once your order has shipped, a confirmation email containing tracking information will be sent so you can monitor the shipment status.
7. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
We Fix Now (ushqwirelessllc) is not responsible for delivery delays or issues caused by incorrect or incomplete address details.
8. Lost or Damaged Packages
If your order is lost, delayed, or arrives damaged, please contact us promptly at:
- Email: info@ushqwirelessllc.com
- Phone: +1 (661) 373-8021
We will coordinate with the shipping carrier to investigate the issue and, where applicable, provide a resolution in accordance with our Returns and Refund Policy.
9. Order Changes or Cancellations
Requests to modify or cancel an order must be submitted as soon as possible.
Once an order has been processed or shipped, changes may no longer be possible.
10. Contact Information
For any shipping or delivery-related questions, please contact:
We Fix Now (ushqwirelessllc)
📍 24201 Valencia Blvd, Valencia, CA 91355, United States
📧 info@ushqwirelessllc.com
☎️ +1 (661) 373-8021
🕘 Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (US Time)
11. Fulfillment Transparency
All orders are fulfilled directly by We Fix Now. Product availability and delivery timelines displayed at checkout reflect current inventory and shipping conditions.