Frequently Asked Questions (FAQ)
1. Which phone models are your cases compatible with?
Our phone cases are designed for selected iPhone models. Compatibility details are listed on each product page. Please ensure you select the correct model before placing an order.
2. What materials are used for your cases?
Our cases are made from materials such as TPU or silicone, selected to provide everyday protection and flexibility.
3. Do the cases support wireless charging?
Most cases are designed to be compatible with wireless charging. Charging performance may vary depending on the device and charger used.
4. Are the camera and screen edges protected?
Many of our cases include raised edges around the camera and screen areas to help reduce contact with flat surfaces.
5. Will clear cases turn yellow over time?
Clear cases are produced using materials intended to reduce discoloration. However, changes in appearance may occur over time depending on usage and environmental factors.
6. Are the prints or decorative elements durable?
Designs and decorative elements are applied using standard manufacturing processes. Longevity may vary depending on handling and usage conditions.
7. Can I return or exchange a case if it doesn’t fit?
Return or exchange requests may be submitted within 30 days of delivery, subject to eligibility and inspection, as outlined in our Return & Refund Policy.
8. How long does shipping take?
Orders are typically processed within 1–2 business days. Estimated delivery times are displayed during checkout and may vary based on location and carrier conditions.
9. How should I clean my phone case?
Use a soft cloth with mild soap and water. Avoid abrasive materials or harsh chemicals.
10. How can I contact customer support?
You can contact us using the details below during business hours:
📧 info@ushqwirelessllc.com
☎️ +1 (661) 373-8021
🕘 Monday–Friday, 9:00 AM – 6:00 PM (US Time)